Read what we think.
Our experienced team share
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Review Summary

10 / 12

City Index is an FCA regulated broker that offers traders the ability to trade without commissions, instead having a spread based cost-of-trading. They offer access to a number of markets including FX, Crypto, Indices and metals, and their trading platforms are an interesting feature. City Index offers Mt4 and AT Pro platforms, as well as integration with charting software Tradingview! Established in 1983, City Index have over 35 years of experience in the industry and have the reputation to accompany it. We will be challenging this reputation and putting City Index under the BritFX microscope!

The Facts

Open new Account Fast & Easy
Minimum Deposit $150
Leverage 30:1
Deposit & Withdrawals Easy with a few choices
Customer Support 24/5, good quality
Education Great quality and educational offerings
Research Fresh news, technical and fundamentals
Speed of Execution Average, occasional slippage
Product Portfolio Extensive, 4,500+ instruments
Commissions Spread Based
Spreads Low
Hidden Fees No hidden fees
Our Rating

Broker Review

As always with a BritFX Review the first thing we dive into is the customer support that Forex Brokers offer. City Index has 24/5 customer support, with live chat, email and phone lines to contact; as usual I tested the live chat. City Index actually have a chat bot to help, which I found quite useful as it was able to answer a number of my questions. I also tested the agent chat function of the live chat, and was paired quickly with an agent (I did have to wait a few minutes). I was happy with the agents knowledge and speed and overall unimpressed with my experience of the client support.

City Index has a really impressive educational offering, with content from written guides to webinars run by third party forex trading education companies. Their resources cater to every level of trader, from beginner to experienced, and can help sharpen any traders edge in the markets. Along with this are a range of Mt4 trader tools.

6 / 6

City Index has a rock solid product portfolio, with over 4,500 tradable products across 5 different markets. They offer access to Indices, shares, crypto, forex and commodity markets, as well as “knockout options” on these markets. They offer these across metatrader, webtrader, and their “HTML5” platform.

City Index’s trading conditions are of good quality, with low order latency, hedging permitted, trading using unrealised profits allowed, scaling in and out and 50% margin closeouts. They also have a guaranteed stop loss feature.

City Index have some great features, and offer all the bells and whistles that a broker with over 30 years experience should have. I was very impressed with several aspects of their forex brokerage.

Spreads, Commissions and Fees

2 / 3

Now, if you’ve read our FxPro or FXCM reviews you may think that we’re not a fan of “no commission” brokers as some forex brokers use “no commissions” to distract from their extremely wide spreads.. That’s actually not the case, as some forex brokers have very competitive pricing on their spreads. City Index’s spreads aren’t terrible, but they aren’t too crash-hot either. Their spreads start from 0.5 pips and are flexible.

City Index also has no hidden fees or costs, getting them a point there.

With reasonable spreads, no commissions and no hidden fees City Index scoops two out of three points on their pricing.

My Experience

10 / 12

Overall City Index has some innovative and useful features, and is competitive in many aspects of their forex brokerage. Their pricing model is reasonable however it is not highly competitive. Altogether a solid offering as a forex broker, well done City Index!

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